Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
Very happy with the product, best for the price. Armando F.
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Louis Zadotti 2002/08/26, 01:11 PM
I just want to let you know how pleased I am with my 75 count sapelli burl humidor deluxe. I ordered it three days ago and I already received it. Not only was the price great, it got here real quick. As for me, this is the only site I will order from. Looking forward to doing more business with you guys.
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
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Lyell Chapman 2001/02/15, 10:39 PM
Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
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Bill K. 2000/11/20, 08:07 PM
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
E. Hammond 2011/11/06, 07:12 PM
I have ordered cigars form other on line sources and have found this company to have the best value and freshness than any other. Never have had a bad experience or back order.
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Sheree Kimball 2009/11/19, 10:43 AM
Great products at the best price possible! Excellent customer service also.
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Larry N. 2012/01/22, 09:40 PM
Great place, I always come back!
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B H Lawless 2008/09/26, 08:07 PM
I think that The Cigar Hut are one of the best on the net for cigars and their service is the best. I must thank you for the great service and the polite people you have on staff they were very courteous to me when I telephoned and they were very informative which is more than I can say for people here in the UK when I telephone them. Yours B H Lawless
I have always had a good experience. My order has been processed fast and accurately.
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Steven Kosteriva 2011/12/06, 08:30 PM
I have ordered from The Cigar Hut before and have been very satisfied with every order and the quality of the products.
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Mark Mitchell 2012/08/11, 11:17 PM
It was easy to order and the website is very functional
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Jacob R. 2010/10/13, 01:01 PM
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
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Arnold Hryciuk 2001/05/30, 01:53 AM
Hi Jim , Last Friday I received my deluxe burl humidor. I am quite pleased with the quality, fit, and finish of it especially for such a low price. Thanks again for going the extra mile by getting your US warehouse to ship my order internationally by mail. It's nice to know there are still companies out there that take pride in good customer service. It was a pleasure doing business with you, thanks again.
I bought from The Cigar Hut before. But I forgot who I bought cigars from. I'm very glad I found them again! Will buy cigars from them anytime I need a good smoke!
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T Thompson 2011/12/26, 09:07 PM
I have always had a good experience buying from them!